Salon Etiquette and Policy
Arrival time
Please arrive on time for your scheduled appointment. Late arrivals will unfortunately result in reduced treatment time and will not receive an extension
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Disclosure of health conditions and concerns
Kindly advise the therapist if you have any health concerns or conditions that may affect the treatment. E.g. pregnancy
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Cancellation Policy
Please be advised that we do have a 12-hour cancellation policy.
In an event that one cancels less than 12 hours notice, will result in a 50% charge of their scheduled treatment
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Booking Policy
Please be advised when booking for treatments totaling R500 or more
- a 50% deposit (of the clients total) is required in order to secure the appointment.
In the event that an appointment is cancelled without the appropriate 12 hour notice - the deposit will be forfeited